About us / Symphonic Strategies

Important work depends on people working together.

Sympact helps leaders understand what makes that difficult—and what their groups need from one another to move forward. Strategic inquiry is how we examine those connections.

Expertise in the work between groups.

A shared priority can depend on several groups, each holding a different part of the picture. Expectations, support and decision authority may be understood differently.

Sympact makes those connections visible. It helps you examine what supports the picture and identify questions that could change a consequential decision.

Established in 2004Symphonic Strategies, Washington, D.C.
Across complex organizationsGovernment, philanthropy and the private sector
The firm behind the platform

Experience brought into a guided practice.

Symphonic Strategies has worked with leaders and institutions across sectors for more than two decades. Sympact is an app within the Symphonic family. It makes strategic inquiry something you can see, explore and discuss with colleagues. Tools draft and recommend; people decide and act.

Read Symphonic’s story ↗

Explore the firm’s work ↗

See the approach for yourself

Start with one connection.

In Cedar Valley, Human Services and Housing have different understandings of what a referral promises. See how examining that connection changes the next question.

An authored, fictional teaching example.

Explore the county example ↗
Alonford James Robinson Jr., PhD.
Meet the founder

Alonford James Robinson Jr., PhD.

Founder and CEO, Symphonic Strategies

Dr. Robinson advises executives, public officials and civic leaders on strategy, communication and the conditions that make collective action possible.

Read his full biography ↗

What guides the work?

Keep the purpose visible.

A contribution matters because of what another group needs it to make possible.

Respect what is unknown.

Keep source material, reported perspectives and interpretations distinct. A gap can open a useful question.

Let learning shape the inquiry.

New understanding should inform what belongs next and who needs to participate in the decision.

Bring your situation

Which challenge keeps bringing your groups back to the same conversation?

Start with a commitment that spans groups, an unclear handoff or an issue that keeps coming back. Let’s consider what would help you understand it.

Talk about your organization →

Sample artifact

Actual page from the Cedar Valley resident-services Leadership Brief. A fictional teaching example, not findings about a customer.

Download the full 8-page brief ↓